We are currently dealing with a large volume of requests from new builders.
For the fastest resolution, please fill out this form with as much detail as possible.
Photographs are very helpful. Please send attachments in a reply to the confirmation email after submitting this support request.
For example: When dealing with a pistol, please send a few photos of the full frame with all the parts seated if possible, without the slide, not zoomed in, from each side and from the back. The eye level in the pictures should be the rails. Additionally, we need a picture from above looking down inside the frame to see the internals.
If you are missing parts, please send one photo showing everything you received with your kit.