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We are currently dealing with a large volume of requests from new builders. 


For the fastest resolution of your issue, please fill out this form with as much information as possible. 


Pictures in addition to written descriptions are especially helpful. 

To upload multiple pictures from your phone: Upload the first photo, then reply to the confirmation email with the rest of your photos attached. The file size limit for photos is 23 MB.


For example, when dealing with a pistol, please send a few photos of the full frame with all the parts seated if possible, without the slide, not zoomed in, from each side and from the back. The eye level in the pictures should be the rails. Additionally, we need a picture from above looking down inside the frame to see the internals.